Predictable Plans for Public Comment Analytics
Scale your audience research with steady monthly token allowances or instant one-time top-up packs that never expire. Zero hidden fees.
Starter
Ideal for individual creators and essential research.
- High-capacity comment analysis quota
- All Core Analysis Features
- Standard email support
Instant token activation on checkout.
Pro
For marketing teams, brands, and active operators.
- High-capacity comment analysis quota
- All Core Analysis Features
- Priority email support
Instant token activation on checkout.
Max
High-volume heavy analyses and agency research.
- High-capacity comment analysis quota
- All Core Analysis Features
- Dedicated concierge support
Instant token activation on checkout.
Everything You Need to Know
How do tokens work?
Tokens represent the computational units used to analyse, process, and structure public Instagram comments and nested discussions. Each analysis query debits tokens based on the volume and depth of comments retrieved. Your token balance provides predictable, pay-as-you-go research capacity with zero hidden fees.
Do tokens roll over or expire?
Subscription tokens reset on the 1st of each calendar month. However, One-Time Top-Up Tokens NEVER expire. When you have both, monthly allowance tokens are consumed first, preserving your non-expiring top-ups for heavy research periods.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time with a single click inside your account billing portal or by contacting support via our contact page. There are no cancellation penalties or hidden lock-ins. You retain access until the end of your prepaid billing period.
What is your refund policy?
We offer a 14-day 100% money-back guarantee with no questions asked. If Analytics Social isn't the right fit for you, simply reach out to our team via our contact page and we will issue a full refund directly via Stripe. Failed analysis jobs are also automatically refunded in tokens immediately. Read our complete Refund & Cancellation Policy.
What export formats are supported?
All paid plans and top-up packs support instant exports in structured CSV (Spreadsheets), Excel (.xlsx), and Raw JSON formats, including full nested comment reply threads, like counts, and author handles.
Does this service download video or audio?
No. This platform processes strictly public discussion metrics and text commentary. We do not rip, convert, host, or store copyrighted video or audio media files. Review our Terms of Service.
Billing Transparency & Stripe Security
All payments are processed directly and securely by Stripe, the global industry leader in payment processing and certified PCI-DSS Level 1 gateway using 256-bit bank-grade encryption. Charges on your credit card or bank statement will be identified as: “Analytics Social”. We never store your credit card information on our servers. All transactions are tokenized and handled directly by Stripe.